Day: January 13, 2025

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How Negative Reviews Affect Small Businesses and What You Can Do About It

How Negative Reviews Affect Small Businesses and What You Can Do About It As a small business owner, your reputation is everything. Whether you run a local coffee shop, a boutique, or a service-based business, your success often hinges on what your customers think—and say—about you online. Negative reviews can feel like a punch to …

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What is Online Reputation Management and Why Does It Matter?

In today’s digital age, your online reputation can make or break your business. A single negative review, unanswered complaint, or unflattering social media post can have long-lasting effects. But what exactly is online reputation management, and why is it essential for businesses and individuals alike? Let’s dive into the basics and discover how ORM can …

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