As humans, there is a tendency for us to fall into mistakes, however, certain steps can come into play to avoid falling into mistakes. Below are four quick steps a virtual assistant(VA) can use to prevent lawsuits and lack of clients. A VA goal is to always achieve excellent work. The goal is to keep clients happy.
- Communication: As a VA, ambiguity with clients will create serious issues leading to serious mistakes. A VA should beware of double meanings when communicating because some words sound similar and have over one meaning. During communication with a client, the communication statement must be explicit. For instance, clients must state the task that requires completion and the VA should confirm and agree on what needs to get done.
- Goals: An effective goal is easy to visualize. Whenever a VA accepts a contract, a schedule is required with a time frame that needs to be set up and creating steps on reaching the goal of completing a task for clients. This way tasks become manageable by dividing them into simple sections and analyzing them for potential problems, then this action will help in minimizing any problem that might occur with the client’s projects.
- Process: A VA should determine the work that requires prioritization and, depending on workflow, a systematic pathway needs to be in place to handle the daunting task. For instance, we should list tasks in an order of preference and tackle the one with the most priority before working on the rest of the tasks. This way, daunting tasks will no longer become an issue, and mistakes will no longer become commonplace.
- Niche: A VA should focus on their strength and steps on how to produce the best work for clients. The attempt to become a jack of all trades will create issues along the way, so the best approach is a focus on the niche sphere that provides the best excellent work possible.
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